What our clients are saying about us...
"Chevron would like to thank Innovare for your great support in 2009. Despite the complexity of our multi-currency regional agreement, you were able to deliver good services. Thank you for your patience when we were setting up the different Innovare entity accounts in Chevron's system. Innovare's flexibility in accommodating our additional requirements is also much appreciated. Last but not least, I would like to thank your accounts team for their diligence and prompt responses."
– Chng Shanying, Area Procurement Operations Supervisor
Allegis Group, Singapore
"Thank you very much Joseph - you and your team have gone above and beyond - we greatly appreciate it!"
– Raquel Severson, Director
Networkers International, Malaysia
"We have really appreciated Innovare's support with South Korea and in particular Cecilia has been a huge help in assisting with the management and payment process. She really has done a fabulous job and we are very happy with all her hard work and support on the South Korea account.“
– Yasmeen Haque, Senior Consultant
"As the year draws to a close PMI would like to thank Innovare for your assistance and support during the establishment of our Singapore operation. We have found your service to be very efficient and timely and PMI would happily recommend Innovare to others going through the same process."
– Peter Judge, Operations Director
Malcolm Stout Consulting, UK
"I have no hesitation in recommending Innovare. My experience has been very positive in terms of both the quality and responsiveness of their services and support during my period on Innovare's books. They have handled all issues and challenges in a professional and timely manner, fully supporting my Singapore tax requirements as well as timely payment of all invoices. Their personnel have always been very courteous and helpful and extremely willing to resolve non-standard issues. Of particular relevance to me was their professional support and fast responsiveness continued for some months after my contract ceased. I had an immediate need for some information to support my UK Tax return and Innovare's response was again first class."
– Malcolm Stout, Managing Director
Fox Partnership, Singapore
"It is with much pleasure that I write to you to congratulate you and your team for the expert way Innovare has handled my firms integration here is Singapore.
Innovare were not known to me prior to me coming to Singapore and you were referred to me as a firm that could help us set-up our company here.
I was impressed from the first meeting I had with Harry Loh and felt extremely reassured that we were in safe hands due to your extensive experience in Asia. Innovare helped me personally relocate my family with the expert and timely application and subsequent approval of all the employment and dependent passes. In addition to this I have been very impressed with the very professional way you also approached our staff employment pass applications.
I must congratulate you on your ability not to be phased by the obvious challenges we have faced in setting up a firm thousands of miles from the UK. The encouragement and support of your team has always been very well received and I would have no hesitation in recommending Innovare and in fact already have."
– Simeon J Fowler, Chief Executive
Consulting Access, UK
Please accept this letter of endorsement of the services you have provided Consulting Access over the years.
From Harry down we have found Innovare to be knowledgeable, honest and friendly in supporting our consultants across the Asia market.
We look forward to working with you for many years to come and wish you well expanding your existing and new markets."
– Graeme Mclean, CEO
"We would like to express our gratitude and appreciation for the work Innovare has done for us over the past years. We are able to endorse Innovare without any hesitation as we have frequently consulted them for advice on the services relevant to our company and some very complex and involving multiple fields of expertise.
The expertise and attention to detail with which Innovare have handled our account could not be faulted. We have seen their professionalism in action and would feel comfortable recommending him to any client, large or small.
Thank you and we are looking forward for a long-term business with Innovare."
– Noelle Bee, Account Director
"Interpro appreciate Innovare's support for our payroll and contractor management over the past 18-months. The entire team and especially our account manager Franchette, are always helpful and available to answer queries. Their knowledge and experience is greatly appreciated. We look forward to continuing our partnership with Innovare."
– Bruce Hara, Regional Director - Asia
Spencer Ogden, Singapore
"Thanks Gilyn for the speed LOI, think in the future I can trust you to take this action and send to all my contractors."
– Mike Guo, Regional Manager - Asia Pacific
"Thanks Carmie, you've done a great job for us and I really appreciate that."
– Heather Thompson, Logistics Manager
NRL (formerly Petrolic Consultants), UK
"We have started our working with Innovare Group since December 2013 in several locations in Asia I found this group very professional and competent and have contributed in our success with our client in Asia I would like to give my special thanks to the following people:
1. Belinda Yu : For her contribution and efficiency, she is very cooperative and got the knowledge and know how in finding an appropriate compliance solution in all cases under any circumstances.
2. Jason Chen : Very hard worker and efficient, he is also replying to our queries and do his best to give satisfaction not only to us but also to our contractors.
3. Gilyn Quek : Very efficient and hard worker, she put all her efforts on getting the visa & work permit of our contractors, she is also very well organised.4. Karen Ferrer : For her efficiency and contribution in finalizing agreement and ensure that Innovare and our company satisfaction are met.
The cooperation that we have with Innovare is a good example of positive and amicable cooperation, we really enjoy this partnership I can strongly recommend innovare to other clients I wish a lot of success and long life for this group."
– Hazem Ayoub, Area Manager
Hunter One International
So much respect for yourself and the team, I do not take this for granted.
Thank you very much, please enjoy your weekend."
– Andrew Mckeirnan, Director
"During our time in Singapore as expatriates we have relied heavily on Innovare for input on a variety of matters.
Over and above the service we have received during our period of employment with Innovare, they have made much effort to assist us with matters even after our employment has ended with Albany. This has been very valuable to us.
We are very comfortable to recommend Innovare to anyone, based on the excellent services they have provided to us in the past. Innovare has assisted us with a large variety of matters and where requests fall outside their areas of expertise they have gone out of their way to assist us."
– Elizna Redelinghuys and Bertus Conradie
"My engagement with Innovare was for the past one year and a couple of months. My experience with Innovare had been very good overall. In terms of responding to me and my team members' queries you had been prompt on almost every occassion. The lead time for payment and clarity of communication had always been good. You have always proactively highlighted the discrepancies and inconsistencies in the Invoices and Timesheets whenever need arose.
I would definitely like to engage Innovare in future if opportunity prevails and would also recommend my colleagues to use your services."
– Piya Mukherjee
"I am delighted with the services offered by Belinda and Marietta from Innovare group in relation to my monthly Invoice payment for the current engagement. I appreciate their proactive approach, a commitment to respect the month end deadlines, and patience with delay caused by human errors in either timesheets or invoice. This is particularly important to me when they are servicing me in UK while located in Singapore. I compliment them on their work and would like them to keep up the good work month after month for the years to come."
– Sandeep Dubey
"It was pleasure working with Five Lakes in Philippines.
In a competitive environment, an organization has to go for that "extra mile" to get respect and earn business. Five Lakes Philippines is definitely going for that extra mile in providing professional services to independent contractors like me working in the Philippines."
– Arvind Yadav
"My contract is concluding and I will be returning to Australia. Prior to my departure I would like to thank Innovare for your services and support during my tenure in Singapore.
Unfortunately, people tend to only comment on services when they are not to our satisfaction. In this instance I was compelled to write and email due to the fact that the service provided by Innovare via Catherine has be exceptionally excellent. Having been a freelance consultant with major financial institution throughout the world for over 14 years, you can imagine there has been many agencies and payroll providers. Without doubt Catherine has provided the most comprehensive, professional, accurate service of all, a true asset to your team."
– Jonathan Duckett
"Thank you for the years of consistently outstanding work provided, and that's from a professional perspective. It's wonderful to have people who are always there when we need assistance and it all exceed my expectations. Such a commitment to an excellent customer service is to be commended.
It has been a pleasure working with Marietta and with Innovare. Again, please accept my sincere thanks. I look forward to future collaboration."
– Jonathan Andres
"I highly recommend Innovare Group based in Singapore as an excellent management company for contractors in Asia."
– Cliff Gower
"I’d like to thank Annalyn for her excellent support and help for the past 21 months."
– Watcharasit Plerdplern
"During my role assignment as Head of Wireless Network Planning in ZTE Indonesia, I had a tremendous support from Innovare which took care over my admin-calculations-GA roles. Special thanks to Ms, Marietta Diampoc.
You rock! I hope all the best for Innovare, and hope our path will crossed again in the future. Thank You very much!"
– Stev Aryanto
"Innovare Group have provided and efficient service to me via its Manila Operations unit (Marietta and Team) throughout my past engagement with them commencing year 2010 up until early 2015. I am pleased with level of customer service and prompt responses received from the team throughout the tenure, and looking forward for continued support in upcoming years."
– Yuva Kailasam (Independent Program Manager/Director, Western Australia)
"I have worked with Innovare Solutions for several years. I have always found you professional, timely and friendly in managing my invoicing, billing and tax. Especially when I work in new locations like South Korea, Innovare’s global presence has enabled me to settle in seamlessly. I would recommend it to anyone."
– Siddhartha Sarangi
"I would just like to thank Innovare, and in particular Marietta, for the thoroughly excellent service you have provided to me during the term of my contract. It really has been second to none, many thanks!"
– David Mitchell
"I take this opportunity to mention how professionally I have been looked after by everyone in the Innovare organization during the contract with Paiton Energy. Your operation has been efficient and all communications responded to accurately and promptly. Much of this professional care has been a direct result of Marietta’s efforts and I look forward to working with Marietta and Innovare on future projects."
– Barry Lee
"Marietta is an extremely professional yet personable lady. It was very comforting to see her follow-ups and notifications on a proactive basis, something any contractor would treasure. Her payout worksheets were percent perfect and presentable. I never had to call back for any clarifications. I am highly pleased with her."
– Loknath Rao Bodipudi, SAP APO Consultant
"Laurice has always responded promptly to my queries and has been very helpful in managing matters related to my salary and contract.
I am grateful to Innovare for handling my contract as well as making sure that my taxes get paid on time."
– Lea Manzanero
PRO Unlimited Global (HK)
"We have called upon the services of Innovare to manage our employees and temporary workforce in Asia Pacific in the areas of immigration management, payroll administration and tax compliance. As we were new to the region, we relied on Innovare's local knowledge and competencies to ensure that our workforce are properly established in accordance with local guidelines, particularly in Singapore, Hong Kong and Japan, where our clients operate.
We find the team to be professional in hand-holding us through the minefield of compliance matters. The team attending to the many specific requirements of our multi-national clients handle the matters arising promptly and effectively. In spite of the time difference with our offices (based in the US), we've found the responsiveness of the team to be of a very high level. They fully appreciate the need to maintain a high level of compliance in the service they render in keeping with the stringent guidelines placed on us as a US company. In short, it gives us peace of mind to know that our workforce is well managed.
We are pleased to be partnering Innovare in managing our workforce in the region and without hesitation, commend to you the services of Innovare."
– Terrie Weinand, EVP and COO
“For the past 4 years, Bluetec has used the services of Innovare in the areas of immigration, payroll and tax management. Innovare has assisted us in countries, including China, Japan, Singapore, Hong Kong, Taiwan and Bangladesh. The solutions they provide give us the peace of mind that the contractors are well cared for.
We find the service of Innovare to be professional and of a high customer care level. They are often making the additional effort to ensure that the contractors are properly managed throughout the immigration and payroll processes. This is particularly important because many of the contractors have no prior experience of working in the region. We are pleased to partner with Innovare whenever we place contractors in the region and would highly recommend their services.”
– Nipam Patel, Senior Consultant
"Our compliments to Innovare for the professional expertise and quality service we have benefitted from since Innovare assisted us with payroll and HR related advice. In our business, we must onboard our people quickly and with the least hassle. This is the reason why we rely on dependable services from consultancies such as Innovare. Your reputation for good service has preceded you."
– Nipam Patel, Senior Consultant
"IBM has successfully completed the roll out of the F&CA system to 231 NOL control entities in 59 countries across Asia, Europe and America. We would not have achieved this without the full support from Innovare Group.
I am glad that Innovare Group has a person like you who can resolve our resource requirements and issues efficiently especially after the Management Buyout to the Innovare Group.
On behalf of IBM management and the project team, I would like to thank you for your effort and commitment to provide the resources and support to the project.
We wish you all the very best and look forward to working with you and your team again in the near future."
– Keah Sien, Project Manager
"I, on behalf of Progressive Paris, really want to thank you and your team for the exceptional work you deliver on a daily basis. Your responsiveness and lability to solve problems is highly appreciated here. The quality of this work comforts us in strengthening our partnership with Innovare for future business."
– Maxime Saute, Recruitment Consultant
"It is a real privilege for us at DRG to be associated with Innovare. Wishing you many years of success!"
– David White, Chief Executive Officer
"I just want to say a HUGE thank you to you guys and your team. The guys here are singing your praises and said your level of service is “impressive and have set a standard for management companies”. You have all gone above and beyond and it’s well appreciated."
– Adepeju Said, Compliance & Commercial Manager
"Just to state, what a great job you guys do! I truly appreciate your responsiveness, even when the issues are more complex! As I am the escalation point for more difficult issues, I know you may sometimes dread the emails from me, but you always reply very thoroughly and work with me very professionally when I push back on things. I know it hasn’t been easy with some of the cases and with all of the due diligence we are required to do for our Client.
I just wanted to tell you how much I appreciate the teamwork!"
– Jennifer Henne, Global Mobility Subject Matter Expert (SME)
"Personally, I would like to recognise Emily, who has brought tremendous support & help in ensuring that all contractors related matters are managed excellently. It's not an easy task at all, especially when some contractors can be quite demanding - however Emily has always been very relational, quick to respond, yet professional and firm.
Through her support, I have been able to efficiently manage more than 10 contractors. I would not hesitate in recommending Innovare as a company and Emily as an individual - both as trustworthy and reliable partner in the execution of similar work scopes and projects in the future."
– Vania Budiono, Principal Consultant